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Secured Simplified Logistics for Africa

At SmartParcel, we use SmartLockers to power Efficiency, Convenience & Affordability in First & Last mile delivery for Logistics Companies, Ecommerce & Social Commerce

In Amazing Partnership

Logistics Infrastructure as a Service

The SmartLocker

The SmartLocker is an express self-service machine that automates pickup and delivery of packages. With various security measures inbuilt to make sure packages are always safe, secured and delivered to the right person.

21.5 inches touch screen display

Secure and weather proof

50 Expandable Compartments with 4 different sizes

QR Code, Cards and OTP Collection methods

Offers 24/7 Services

Automated and Secure

Our SmartLockers offer an automated, contactless process while picking up and sending parcels. OTP verification codes ensure packages don't get to the wrong hands.

Automated pick-up and drop off

OTP Verification before pickup

Contactless Delivery

Instant Notification, Poof of Delivery

Convenient and Intuitive

SmartLocker offers convenience and ease of use. Either you choose to use various modes of delivery available or picking up at convenient times, or simply interacting with our WhatsApp bot for a streamlined experience.

SMITH Chatbot for convenience interaction

Intuitive web portal and mobile application

Door to Door Delivery

Locker to Door Delivery

Locker to Locker Delivery

Merchants trust us for simplified logistics.

Unique Users

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Transactions volume

Frequently Asked Questions

We answered some of your questions

What is a SmartLocker

A Smart Locker is a 24/7 self-service parcel delivery service which allows you to securely collect and send parcels with the use of one-time passwords (OTP). These OTPs are often a combination of alphabets and numerals.

How do I track my parcel

If you have a pending parcel for collection from a Smart Locker, your parcel details and unlock would be sent to you via email/SMS. If you are sending a parcel using a Smart Locker, your parcel details will be sent to you via email/SMS once you have dropped off your parcel. Similarly, if you log in into app.smartparcel.ng “My Parcel” shows more information on how to track your parcel.

Do you have a weight limit

The maximum weight of a parcel you can send is 10kg.

What sort of items can’t I send using a Smart Locker?

A list of prohibited items is available in the Terms & Conditions section of our website. All parcels must be packaged securely. Parcels weighing more than 10kg and larger than 25cm x 25cm x 6cm in size cannot be sent using a Smart Locker.

Can I put two or more parcels in the same locker compartment?

No – If the items are going to different recipients, when dropping off a parcel at a Smart Locker, each parcel must have its own unique label and be put in separate locker compartments to avoid your parcel going missing. Yes – if items are going to same recipient and can fit into a compartment.